Terms and Conditions for booking a sit

Lou’s ADHOC childcare services provide one-off or short term regular childcare (sits) during the day or evenings.

For the purposes of these Terms and Conditions, the childcare provider (Louise Smallwood) is referred to as I and me. The parent/guardian making the booking is referred to as You/r.

I am happy to show you my DBS certificate at the beginning of the sit, please request to see it beforehand so I am able to bring it.

By making a booking you agree to pay for the whole time booked even if the sit ends earlier. With the exception that I am the one that needs the sit to end early.

Regular bookings can be amended with at least one weeks notice.

All sits will be a minimum of 3 hours. If the sit is shorter you agree to pay a 3-hour minimum.

Sits with two families sharing will be charged at £15 per hour per family.

Dates bookings opens for the 2024-2025 school holidays are as follows;

16th September for October half term

4th November for the December - January holiday period

6th January for February half term

17th February for Easter holidays

14th April for May half term

26th May for the Summer holidays 

Cancellation Policy

Bookings which you cancel within 24 hours of the start time need to be paid in full at the time of cancellation.

Bookings which you cancel within 24-36 hours of the start time will need to adhere to the following:

* 6 hours or less bookings will need to pay 3 hours at the time of cancellation

* over 6 hours bookings will need to pay 50% at the time of cancellation.

Payment to be made via bank transfer and the final fee will be rounded up to the next quarter of the hour; ie parent/s return home at 1837 final fee will be charged up to 1845.

Payment account details will be sent before the first sit ends.

If requested, a payment link for stripe can be sent.

You agree there are no dogs at the premises where the sit will take place.

It is your responsibility to notify me of any allergies or other information which may affect the care of the child/ren.

Once the date and time have been agreed please provide me with the full address of the location where the sit will take place and the name(s) and age(s) of the child/ren to be cared for during the sit as well as emergency contact details for during the sit.

Your personal data will only be used for purposes of providing a sitter service. It will never be shared unless legally required.

Edited 20/07/2024